Mo. AG reminds residents of hot weather rule

Jul 05, 2012 -- 9:41am

Missouri residents are

encouraged to call a state consumer hotline for help if their

electricity is shut off during the current heat wave because they

couldn't pay the bill.

The state's hot weather rule forbids utilities from

disconnecting electrical services when temperatures are projected

to be higher than 95 degrees, or the heat index is expected to

exceed 100 degrees.

Temperatures above both thresholds are expected to continue

through the weekend and much of the summer in the Midwest.

Attorney General Chris Koster says most utility companies

will follow the rules, but the consumer hotline is there to help

anyone who is mistakenly cut off.

The hotline - 1-800-392-8222 - is operated during normal

business hours.

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